Contents of the Guide:

A practical guide on what to include in your CX Strategy for your organisation:

• Practical tips and examples in 13 chapters

• A CX Strategy Checklist

• A Customer Journey Mapping Template

• Get a revised version for free when it is updated (every year)

• Recommendation on CX tools and further CX readings

• & much more

Who is the guide for?

The CX Sprinkles “CX Strategy 101” is a quick-start guide to get you started in implementing a CX Strategy and CX processes in your organisation.

This guide is for Customer Experience Professionals or Customer Success Practitioners looking to get started with a CX Strategy and how to go about it. It can be seen as a guideline and is more of a high-level take on CX strategy, although I share practical examples and tips too.

It can also be for any Executives of small to medium sized businesses looking to understand how to get started with a CX strategy and how to implement this in their organisation.

Price

For a limited time only, the price is €59.99 (launch price).

There is a 30 day money back guarantee, if you are not satisfied with it.