Welcome to CX Sprinkles!
Ready to sprinkle some CX in your SaaS organisation?
The right step to a more customer-centric organisation is defining a solid and practical CX Strategy that includes:
Clear VOC systems
Bridging strategy with executions
Defined roles & responsibilities
CX Sprinkles can help you with that ✨
Services
CX Strategy Guide 101
€79.99
€59.99 launch price!
Full CX Strategy Guide, including practical tips and examples, templates and more
Tailored for SaaS companies
Checklist
Receive an updated version every year
CX Strategy Guide + 3 months Guidance
€699
€499 per month (limited sale launch price)
Full CX Strategy Guide
Checklist
Updated version every year
2 consulting sessions p/ month
Personalised recommendations and practical tips
3 month plan (possibility to extend)
Immersive CX Consulting Services (min. 5 months)
€1999 per month
[COMING SOON]
About CX Sprinkles
CX Sprinkles, founded by CX Consultant Nina Hoeberichts, is a somewhat different kind of consultancy service.
We start with and focus on the foundation of CX, which is a solid CX Strategy.
CX Sprinkles is a subscription consultancy service, that will help you set up this foundation with the help of a step-by-step guide and guided consultancy sessions that will help you implement the strategy and a concrete plan.
I focus on SaaS, small to medium sized businesses, but the theory can be applied to other types of businesses too.
ready to make your organisation Customer centric?
Do you know the secret to ensuring high retention, low churn and high customer loyalty?
Indeed, it’s investing in your CX efforts. And it all starts with a solid CX Strategy. And CX Sprinkles can help you with that.
💡Did you know: Customer-centric brands report profits that are 60 percent higher than those that fail to focus on CX? (CX Index)
Featured on:
From UX to CX lead: Nina’s journey in customer experience transformation
Featured on CX Unraveled
CX Day: Our Most important Customer Experience Lessons
Featured on the Women in CX Blog
Awesome Women to follow in CX in 2025
Featured on Women in CX
Get in Touch with me
FAQs
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In this guide I want to give you an essential list of what to include in a solid CX Strategy for your organisation. If you’re completely new to CX (Strategy) then I recommend you to book a Strategy session as well.
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For anyone in a small to medium sized business wanting to get started creating a CX strategy. It’s less for organisations who need a very extensive strategy.
My expertise lies in SaaS and software, but it can be applicable to other industries as well.
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Yes - it’s a 30 day money back guarantee.
If you’re not satisfied I would be happy to receive your feedback to improve my services.
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I have worked in CX for more than 9 years and I have experience setting up a strategy and going through several iterations, always refining and improving.
My experience is more in small to medium sized SaaS businesses, so I’ll have more practical expertise in that industry. But these principles can be applied to any organisation.