Welcome to CX Sprinkles!
CX Sprinkles is the brainchild of CX Specialist, myself, Nina Hoeberichts.
I have been working with B2B SaaS companies for more than 9 years and together with my team, have successfully implemented many CX projects, processes and strategies.
In 2021, together with my client Sherpany, we won the Best Customer VOC program award at the Customer Centricity World Series.
I’ve also been named an “Awesome Woman to follow in CX in 2025” by the Women in CX community.
With my UX background, I’m also experienced in design thinking methodologies and user-centric approaches, such as Design Sprints and UX research techniques.
CX Sprinkles is a somewhat different kind of consultancy service.
We start and focus on the foundation of CX, which is a solid CX Strategy.
CX sprinkles is a subscription consultancy service, that will help you set up this foundation with the help of a step-by-step guide and guided consultancy sessions that will help you implement the strategy and a concrete plan.
Do you have any specific questions?
How CX SprinkleS Can Help you
Do you find it difficult embedding CX and a customer centric mindset in your organisation?
Do you understand the importance of customer centricity but you don’t know where to start?
Are you having trouble finding practical resources about how to start a CX strategy?
With CX Sprinkles, I want to make CX Strategy creation and implementation easier and more practical, with a productised consultancy service.
I wrote an easy to digest CX Strategy guide that helps guide you to create the CX Strategy at your organisation. Many CX books and resources out there focus a lot on the theory, but this makes it really hard to implement. In my guide and with my services, I give you practical tips and recommendations how to embed CX strategies and processes that actually show results.
If you are completely new to CX or CX Strategy, I recommend you book the “CX Strategy Guide + 3 months guidance” package, so that I can guide you through setting up the perfect CX Strategy for your organisation.
